SASSA Status Check Guide

Enter your details below to get guidance on how to check your SASSA status:

SASSA Status for R350 Payment Dates 2025 are must to follow since the government program helps so many citizens, thousands of people apply for the social grants. Don’t forget to check the status of your application through SRD Status Check after you applied for SASSA Application Online.

SRD Status Check Online

SASSA payment status check can be done by following the given steps:
Step 1: Enter your South African ID number provided by the government.
Step 2: Now enter your phone number that you gave in the application.
Step 3: Click “Check Now.”
Step 4: Your application approval month will be displayed. 

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After you get your information of the month in which the application was approved and get dates for collection of money, make sure to stay updated and get your funds in time.

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Results from SASSA Status Check Online on www.thesassacheck.com

SASSA Status Check for R350 Payment Dates

It is advisable for every applicant to stay updated for their relevant payment month so that they can get their money on scheduled time to avoid any further issues. 

SRD Payment Dates for R350 / SASSA Status Check for R370 Payment dates are 25th to 30th April 2025.

SASSA SRD status check dates for April 2025 are as follows:

sassa status check for r350 payment dates

We know for a fact that SASSA grants are very important for those who are dependent on social relief funds. To make this allotment process seamless for SASSA beneficiaries, they have been divided into categories like Older Persons, Disability and Children’s Grants.

How to Check SASSA Status?

There are six (6) different ways to check SASSA status. Applicants can choose best suitable for them.

1. SRD Status Check Through Website

Any applicant who might have problems with any other option can conveniently check SASSA SRD status through SASSA’s website. All that is needed is to follow a few steps. 

Step 1: Go to website www.thesassacheck.com.
Step 2: Provide South African ID and phone number in designated cells.
Step 3: Here you get the status just like that.

2. SRD SASSA Status Check for R350 Through Phone Call

If you have an issue with WhatsApp, no worries! SRD SASSA Status Check can easily be done over a phone. Just follow the steps.

Step 1: Dial 080 060 1011 from your number that’s linked with SASSA. 
Step 2: Provide your South African ID and registered phone number.
Step 3: Answer a few questions that may be asked during the call.
Step 4: Enter your ID and phone number to receive an OTP.
Step 5: Here you go! Now you have the status of your application.

In case your phone number has issues, you can SASSA Change Phone Number.

3. SRD SASSA Status Check for R350 Through WhatsApp

SASSA’s official website provides a WhatsApp number that helps applicants to check the SASSA payment status of their application. The SASSA online team quickly responds to any valid query that the applicant may want to know. These actions have been taken solely to facilitate the citizens.

SASSA WhatsApp Number: 082 046 8553

Step 1: Send “SASSA ” message on the official WhatsApp number of SASSA. Make sure you message from the same number that was used to apply for the grant. 
Step 2: Now you will receive a prompt message in which you will have to select a grant for which you are enquiring about the SASSA Grant Check
Step 3: Choose your grant and reply with a 350 grant status check. You will receive your SRD status for R350. 

4. 350 Status Check through Moya App

Moya App is another addition for the beneficiaries to use different services from SASSA. 

  • Download and Install “MoyaApp”.
  • Register and Sign up by providing your credentials.
  • Now, log in and start using SASSA service.
  • Go to “Services” and press Menu option.
  • Find “SASSA SRD” and click it.
  • You will be redirected to official website.
  • Now you can check your SASSA status and can explore other services as well.

5. R350 Status Check Through SMS

SASSA SRD status check can be done in very simple way from your mobile sim by sending a single message.

  • Go to messages and start a new message.
  • Write STATUS <space> ID number.
  • Now enter this number 32555 and click on send sign.
  • You will get a response immediately about the status of the grant.

6. Status Check by Visiting SASSA Offices

If you are a SASSA applicant, who don’t have access to internet, then you should visit nearest SASSA office to check the status of your grant. It is advised that you should visit SASSA office after three weeks of submission of application because SASSA has millions of applications to process, so they required a little time to process your application.

  • Locate your closest SASSA Regional office and visit personally.
  • Now, go to the concerned representative and provide him ID number and date of submission of application.
  • The representative can ask more details including requisite documents, account number and grant.
  • After verification, he will inform you about the status of your application.

SASSA Status Check Results 

There are different terms regarding SASSA status, which every applicant must be well aware of and act accordingly, in order to avoid any inconvenience. These terms are explained in depth so that applicants may take further necessary action after reading these:

1. SASSA Status Approved

Congratulations! Your application has been accepted and you are eligible to avail sassa grant.

2. SASSA Status Check Failed

Following can be the reasons for SASSA status check fail:

  • Incomplete Application form.
  • Incorrect or false personal details.
  • Mismatching of provided information.
  • If the details are not verified with DHA due to misinformation or any typo error, this problem can occur.
  • Incorrect banking details.
  • UIF registered.
  • Due to occurrence of issues in verification of data.
  • Sometimes due to technical issues, you might see status check failed.

You need to update and verify the information once the failed status is shown.  You need to check the issue in time so that SASSA SRD R350 payment dates are not wasted.

What to do if SASSA Status Check Failed?

First of all you have to identify the reason of status check failed and then try to remove that deficiency so that your application may be approved. Here are some of the common solutions:

  • Re-check your application form if anything missing, add it and resubmit.
  • Verify your banking details, if needed to update, update it.
  • You should wait for a while and then check your status again. If it was due to any technical issues, it will be automatically resolved.
  • Further, you can also re-apply or you can lodge an appeal.

3. SASSA Status Pending 

The social relief of distress grant is pending means that your application is under process and needs to be reviewed by the concerned authorities. SASSA will verify your application and documents.

4. SASSA Declined Status

It means that your application for the grant has not been accepted because you don’t meet the eligibility criteria or you submitted duplicate application.

Why SASSA Status Declined?

If SASSA SRD status check has been observed as declined by both beneficiaries and new applicants as it goes through the process called the Means Test. By this test, bank accounts are verified if they are eligible to get the payment, like the balance in the bank should not exceed R624. If status is declined, you need to check for the following:

Reason 1: Your income exceeds R624.
Reason 2: Your ID is registered for other government plans like UIF, NSFAS, or SARS. 
Reason 3: You are not unemployed anymore.
Reason 4: SASSA Means Test identified other sources of income. 
Reason 5: You are underage or overage for the grant. 

5. SASSA Referred Status

SASSA Status referred does not mean that your application is declined by the SASSA. It simply means that your application is still under further scrutiny and application is transferred to another department for verification. Once, this verification process will be completed, your application status will appear as approved or declined. 

It is informed that in order to maintain transparency and merit, SASSA internally verifies some applications and give its verdict accordingly.

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How to Lodge an SASSA Status Check Appeal for SASSA SRD 370 Grant?

SASSA has given right to appeal against the decision made on any applicant’s application for a grant. Applicants whose cases have been rejected may submit an appeal in following way:

  • Visit official website of SASSA with this link https://srd.sassa.gov.za/.
  • Find Appeal Tab and click it.
  • A green bar will be shown “Lodge an Appeal”. Click it, you will be landed on appeal submission page.
  • On the next page, you have to provide your ID number and phone number for verification. It is compulsory to have same phone number which you use at the time of applying for a grant. If you try to use someone else cell number, your appeal will be rejected.
  • Once you entered your ID and phone number, then click send PIN. You will get a PIN on your phone number.
  • Now, put this secret PIN and click submit. Then select the month for which you want to appeal. Then reason of appealing.
  • After providing all requisite information, click submit and your appeal is submitted successfully to SASSA.

SRD R350 Application Appeal Status

If your application has been rejected and the applicant reapplied through DSD (Department of Social Development) on the ITSAA website, then you must SRD check the status of the application timely. 

The procedure to check SRD R350 application status has been summarized as follows:

Step 1: Visit thesassacheck.com.
Step 2: Login to your account with details for SRD R350 application.
Step 3: Select “R350 status check” and provide the information.
Step 4: Click “Submit” to get the status.

After you get the details through a message, it is possible that you may be asked to change some information. For that, you have to update the information. 

Important: If several months have passed and you are still not convinced by the SASSA decision, you can file a separate appeal application for each month. However, you will have to lodge SASSA Status Check appeal within 30 to 90 days.

When does SASSA Status Update?

SRD r350 check status updates on a monthly basis. The updates are done right before the payment schedule that is allotted for annual payments, so every applicant must regularly look for the SASSA payment status check when they are expected to get results, which will help them to get their payments in time. 

SRD R350 Status Pending

Normally, the application takes three (3) months to get approved. When the status of your application is still pending make sure you provided the right bank details. Either bank details are missing or any important information is missing in the application.

Changes in R370 Status Check Bank Details

For permanent users, the option of changing bank details is provided by SASSA. Through this, beneficiaries can easily select any payment details according to their ease. 

Check SASSA Reconsideration Status

If upon SASSA check, your application has been rejected due to any reason that might be an error or incomplete information and you have submitted an application for reconsideration, there are very simple steps to keep the follow-up. 

Step 1: Provide your necessary information on the Reapplication Portal.
Step 2: Click on the “Send Pin” button.
Step 3: You will receive an OTP and get your status right away. 

For details, you must consider all the information on Declined Status.

SASSA Payment Not Received

If you have applied for SRD R350 and you didn’t get the payment check for various issues like phone number or bank details errors, then proceed to SASSA Change phone number and change bank details to update them. Now wait till verification.

If you are already receiving payment for previous months but did get a new one, your application 370 status check, if it is active or canceled for some reason by dialing 0800 60 10 11. 

SASSA Status Approved But No SMS

Sometimes SASSA status is approved, but there is an issue that you don’t receive SMS. Chances are that there is an issue on your side. It could be some misinformation in the contact number or due to a weak network. There needs to be some verification before you contact the helpline. Let us break down SASSA Status Check payday process for you in a few simple steps:

Step 1: After waiting a few days, verify your contact details with SASSA records.
Step 2: Check bank details.
Step 3: Still if there is no issue on your side, then contact the SASSA helpline.
Step 4: You can also visit the nearest SASSA office to speed up the process so that you can collect money in time. 

Check if SASSA Approved Your Grant Application

For verification of SASSA SRD grant application, follow these steps:

Step 1: Visit www.thesassacheck.com
Step 2: Provide your ID and mobile number.
Step 3: Click SASSA check status, and you will get the results.

How to Collect SASSA SRD Payments?

The national agency sends a message on the registered number about approved monthly SASSA SRD R350 payment dates. SMS is important as it verifies the monthly payment. Beneficiaries with bank accounts don’t need to visit retail shops or SAPO offices, but applicants having no bank account will have to use other services like Pick and Pay, Boxer Store, Checkers, Cash Send, or Post Office.

When SASSA R350 Grant End or Expire?

The beneficiaries can enjoy this SRD R350 grant till April 2025. This was recently extended and was announced by Finance Minister Enoch Godongwana in Nov 2023 during the NTMBP Statement Presentation.

How to Check SASSA Balance?

SRD status check balance can be checked through the bank app with the details of the account that was registered in the application. If another payment method was chosen, then the applicant may dial *120*3210# code to inquire about the balance through the phone. 

SASSA had taken a great step towards the aid provision for its needy citizens. Either its a kind of grant, its process, or eligibility criteria, SASSA had introduced a great system with vast research on different categories of citizens with special purposes. The South African government is surely grateful for this.

SASSA Contact Details for SRD Status Check

There are different channels from which you can directly access SASSA for getting any kind of information, whether on call, physically or online through website. Following is the contact list of channels from which you can approach SASSA directly:

  1. SASSA Toll Free Number or Helpline: 0800 60 10 11. You can directly call on this number and get required support from SASSA.
  2. If you want to visit physically to enquire something, here is the address of SASSA Head Office i.e., SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria. Other than this there are regional offices, so you can visit your closes office too.
  3. SASSA Email Address: SASSA provides support to applicants on email. Type your query and send it to SASSA on [email protected].
  4. SASSA official website: In order to get information, you can also visit official website of SASSA https://www.sassa.gov.za/.