The SASSA security team takes every step to secure the grants of citizens of South Africa. SASSA One Time Pin is a distinctive code that is sent to the registered mobile number of the customer in order to verify their identity. This code is valid for fifteen (15) minutes. So that they can login and update, review or check their application. Further, they can check the balance in their account.

What is SASSA One Time Pin Code?

In order to secure and safe transmission of the grant to the applicants, SASSA has provided a protection layer called One Time Pin (OTP). This is a 4-6 digits code that will be sent to the registered phone number of the customer at the time of login. This code is basically sent to check the authenticity of the applicants, so that scammers can’t login through registered people’s accounts and can’t misuse it for their own purposes. This code lapse after fifteen minutes, make sure when you are logging in, you should have a mobile phone having the same sim in that, in order to verify your identity for login.

When do you Need SASSA One Time Pin?

You should know when you will be in need of SASSA OTP. On these moments you may need of SASSA OTP:

• At the time of apply / re-apply.
• For updating your personal information.
• When you are changing bank details.
• When you will replace your old phone number with a new one.
• For appealing or reconsideration of your grant.
• For cancellation or reinstatement.

If you are receiving a SASSA grant through an ATM Card or cash method.

How to Get SASSA One Time Pin?

In order to receive SASSA OTP for logging in, you should follow these steps:

• You can apply for the SASSA R350 grant by visiting your nearest office.
• When your application will be approved, you will get an instructive message from SASSA for creation of a pin code for the grant.
• Create your four (4) digits Pin Code.
• Another message will be sent to you from SASSA, You can use that code for confirming the transaction or changing any other details.
• Enter the OTP received from SASSA to verify and access the required information.

How to retrieve SASSA lost One Time Pin?

Sometimes due to network error or any other technical fault you may not receive OTP, in that case first of all you should wait for fifteen (15) minutes, if still you didn’t receive the OTP then follow these steps to get this code:

• Request a new code after a lapse of 24 hours.
• A new OTP will be sent to you by the SASSA via SMS on your registered phone number.
• Once you receive a new OTP, add it for login and complete your desired transaction.
• If due to any reason, you are not able to get OTP, you should call directly on SASSA’s official number i.e 0800 601 011 and inform them about your issue.

Your phone number must be updated in SASSA’s system and it should be correct as well.

Some Important Tips Regarding SASSA One Time Pin

Here are some of the key points which every SASSA user need to remember regarding SASSA One Time Pin:

• Your mobile provided to SASSA should be active so that you may receive SASSA’s official notifications and also the OTP.
• OTP is your personal property, so you should not reveal it to others, even though someone is claiming to be SASSA’s representative because SASSA never asks about your OTP.
• Once you receive the OTP, enter it carefully and quickly in order to complete the transaction.
• In case, OTP is expired, request a new one immediately from SASSA’s official toll free number 0800 601 011.
• If you face continuous issues of OTP, approach SASSA through their helpline and troubleshoot it.

Conclusion

Through OTP code SASSA has created a layer of protection to save your grants and ensured that you receive grants timely. Never disclose your OTP with anyone. In case of any hurdles, contact SASSA.