How to Change SRD Phone Number?

SASSA grants and SRD 350 require a phone number as a very important element. You might encounter the issues that result in SASSA change phone number. An applicant must have a phone number along with their South African ID. Any error in the phone number can hinder your application or payment process. So it’s very important to keep your information up to date.

Don’t worry, as the process of SASSA changing a phone number requires a single minute. You must have your ID before this process, as it is a very important element because it’s SASSA policy to communicate with the beneficiaries via phone number provided at the time of application.

Reasons for srd.sassa.gov.za Change Phone Number

The following two can be the major reasons as to why you need 350 changing number:

How to Change SRD Phone Number Without Application ID?

If you lost or forgot your application ID and want to change your SRD Phone Number, follow these simple steps:

SASSA Change Phone Number Online

For the SRD status check online change number, the process is very easy and is the same for all the SRD lost phone numbers and the other social grants.

1. Visit the SASSA portal to access your SASSA account.
2. Enter your 13 digits South African ID number.
3. Now enter the 6-digit application number provided by the SASSA at the time of grant approval and click Submit.
4. Select “SASSA Phone Number Change.”
5. Here you will provide the phone number to update your contact details for SASSA
6. You will receive an OTP (One Time Password) via SMS on the phone number you provided for the application.
7. Enter the SASSA OTP code and click on “Verify Pin.” 
8. Now you will receive another message for request confirmation. 
9. Click on the Submit to verify the SASSA change number.
10. SASSA will take 14 days to update the contact details and process grant payments.

SASSA Change Phone Number on WhatsApp

SASSA has provided many options for changing numbers, and one of them is SASSA change phone number on WhatsApp:

1. Use WhatsApp OTP: Send a message on your SASSA WhatsApp number from your WhatsApp and say “Hi.” SASSA will enlist options.
2. Select the desired option to get the OTP code.
3. Provide your reference number and “Submit.”
4. Now, you will receive an OTP in seconds.
5. Please check that you do not block any messages from unknown numbers in your mobile phone settings.

Change SASSA Phone Number Via Email

SASSA has its official email address through which you can easily contact SASSA officials and can change your phone number. Send an email to [email protected] with the request to change the phone number along with the reason.

SASSA Change Phone Number on Call

If you want to update your contact number, then you can call SASSA directly on their toll-free helpline 0800 601 011 and request them to change your phone number.

Tips for Smooth SASSA Change Phone Number

1. Double-check all the information provided to SASSA.
2. Keep track of all SASSA updates and emails.
3. Be patient while you face any delay in the process of SASSA Status Check Change Number.

Things to Avoid: 

Please avoid multiple phone number change attempts, as it can result in delays in your Reapplication process which can be a problem for multiple more issues. So you should be very careful before taking any step.

Report SRD Lost Phone Number

In case you have SRD lost phone number, whether your mobile phone was stolen or your SIM card, you need to take immediate steps so it won’t become a problem in your grant application or payments.

1. SASSA strictly advises reporting it immediately in case of a lost or stolen phone number.
2. To report your lost or stolen registered number, click here. 
3. Enter your ID number and report that your registered phone number for SASSA SRD 350 or any other grant was changed without your permission.
4. Confirm with “Yes” or “No.”
5. Tap “Yes” and you will get “Successfully submitted unauthorized SASSA SRD change phone number; now report to SASSA.”

Remember!

Log in to your SASSA account and check status. If it says “Record not found,” then contact the SASSA helpline at 0800 601 011 to report.