SASSA Contact Details: Head Office & Regional Offices

SASSA Contact details are crucial when getting support from SASSA in tough economic situations through various grants. The South African beneficiaries have to be in constant contact with the SASSA channels, whether they are offline or online. This is very crucial as to keep an eye on the updates and maintenance of the ongoing grant so that there are no problems and everything’s proceeds smoothly.

There are many queries that can lead to the need for assistance. For example, if you are applying for an online application or you have to change SASSA phone number, SASSA payment method,or any other details, you need to know who to contact. So here are the different channels through which you can contact SASSA. SASSA has extended helping hands to the citizens of all ages through Child grant, Disability grant, old age grant so that no one is left behind.

Why Should you have SASSA Contact Details?

Whether you are a new applicant or the existing beneficiary, contact details are very important. The new applicants have a lot of queries to ask and then the further procedures for which they can have constant queries. Here, SASSA contact details provide a smooth bridge.

1. SASSA Grant Application and Status

To check the status of your application.
To inquire about the documents needed for the application.
To report your canceled or declined status.
To inform them about your improved financial situation.
To inform SASSA if your hospital period extended.
To report your changed address, marital status or any other detail.
To inform them about a change in contact number.
To find out dates for the grant payments.

2. Grant Payments and Cards Issues

To report missed or wrong grant payments
To report a card that has been lost or stolen or may be damaged.
To change your grant payment method

3. Fraud Reporting

To report any SASSA fraud
It can be an incorrect payment or a payment not received without any possible error.

4. Complaints and Feedback

To lodge a complaint against SASSA
To give feedback
To provide suggestion if anyone wants

SASSA Contact Details

1. Phone Number

Dial SASSA official number, 0800 60 10 11 for any queries related to sassa status check or payment dates.

2. SASSA WhatsApp Number

SASSA applicants and beneficiaries can use this service to apply for the R350 grant and check their application status quickly and easily. The SASSA Head office WhatsApp number is +27 082 046 8553.

3. SASSA Email Address

For queries: [email protected].
For Complaints: [email protected]

4. SASSA Website:

Visit SASSA Official website. for any application, queries about grants, or any update.

5. In-Person

SASSA provides the option of visiting its offices physically also. The employees there assist in any query with documents for submission of these.

6. By-Post

In case someone prefers to mail by post, then it needs
Postal Address
Private Bag X55662, ARCADIA, 0083

7. Social Media

Social media channels are not only helpful to update you about all the latest news, but you can directly message them on these platforms for any query and you will get a reply from them.

Twitter: @OfficialSASSA
Facebook: SASSA News
YouTube: SASSA TV

Be Aware of SASSA Frauds

Keep in mind that SASSA services are free of cost; they don’t charge for any service. Also inquire if you are contacting the right SASSA office and employee. It’s advised to keep your personal information secure and don’t trust anyone with the payments. Follow SASSA contact details.

SASSA Working Hours

Opening Time (Monday-Friday)	Closing Time
07:30 AM	4:00 PM

SASSA Head Office/SASSA Offices Near Me/SASSA Location and Contact Details

Here is the list of SASSA offices, which includes SASSA Head Office and SASSA Regional Offices spread across the whole of South Africa:

SASSA Head Office Contact Number

Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria.
SASSA offices in Pretoria Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083.
Telephone: +27 12 400 2322 (Switchboard).
Website: SASSA Official Website

SASSA Offices in Gauteng

Address: 28 Harrison Street, Johannesburg 2000.
Tel: 011 241 8320.
Email: [email protected].

Limpopo Regional Office

Address: 43 Landros Mare Street, Polokwane 0699.
Tel: 015 291 7509.
Email: [email protected].

Free State Regional Office

Address: Cnr St. Andrew Street & Aliwal Street, Bloemfontein.
Tel: 051 410 8339.
Email: [email protected].

KwaZulu Natal Regional Office

SASSA Office Chesterville address: 1 Bank Street, Pietermaritzburg 3201.
Phone Number: 033 846 3324.
Email: [email protected].

Mpumalanga Regional Office

Address: 18 Ferreira Street, Nelspruit 1200.
Phone Number: 013 754 9446.
Email: [email protected].

North West Regional Office

Address: 1st Industrial Site, Mahikeng 2735.
Phone Number: 018 388 4006.
Email: [email protected]

Northern Cape Regional Office

Address: Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley 8300.
Phone Number: 053 802 4919.
Email: [email protected].

Eastern Cape Regional Office

Address: BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London.
Phone Number: 043 707 6335.
Email: [email protected].

Western Cape Regional Office

Address: Golden Acre, Adderley Street, Cape Town 8000.
Phone Number: 021 469 0235.
Email: [email protected].

Contact Information of Sassa National Managers

SASSA CEO Contact Details

Name: Mr. Themba Matlou (Appointed from 1st June, 2025)
Phone: +27 12 400 2455
SASSA CEO Email Address: [email protected]

Head of Communication

Name: Mr. Paseka Letsatsi
Phone: +27 12 400 2000
Email: [email protected]

Chief Financial Officer (CFO)

Name: Mr. Tsakeriwa Chauke
Phone: +27 12 400 2473
Email: [email protected]

Chief Information Officer (CIO)

Name: Mr. Abraham Mahlangu
Phone: +27 12 400 2681
Email: [email protected]

Executive Manager: Strategy and Business Development

Name: Ms. Raphaahle Ramokgopa
Phone: +27 12 400 2027
Email: [email protected]

Executive Manager: Grants Administration

Name: Mr. Brenton Van Vrede
Phone: +27 12 400 0257
Email: [email protected]

Acting Executive Manager: Corporate Services

Name: Mr. Mdumiseni Zulu
Phone: +27 13 754 9383 / +27 12 400 2075
Email: [email protected]

SASSA Public Holidays

Before you contact SASSA, please check if they are available on that day or not.

Dates	Public Holidays
1st January	New Year Holiday
21st March	Human Rights Day
29th March	Good Friday
31st March	Easter
1st April	Family Day
27th April	Independence Holiday
1st May	Labors Day
29th May	General Electorate
16th June	Youth Day
17th June	Youth Day Observed
9th August	Women Day
24th September	Heritage Day
16th December	Reconciliation Day
25th December	Christmas Holiday
26th December	Goodwill Day

Conclusion

SASSA contact details are provided entirely to assist the South African citizens in case of any query issue or complaint they might have. Remember to keep your necessary documents ready for the further procedures to avoid inconvenience or delays.

FAQs

Call SASSA at 0800 601 011 or e-mail at [email protected]. For information about the Coronavirus COVID-19, government service complaints or to share your views or provide solutions to the challenges in your community, call the Presidential Hotline at 17737 or [email protected]

You can check SASSA Bank details on the official online portal. Locate the Ban Details Section and enter your details to verify identity. You will see all the details. You can also Change SASSA Banking Details.

Access the SASSA Portal
Enter your 16 digits South African number and 6 digits application ID number
Select the change Phone Number Option
Provide New Phone number.

Dial the number on your phone of the office you want to talk to. Be patient if the operator is busy and be respectful to the officer talking to you. There are no hidden charges if you make a call to SASSA.

Right after the Christmas holiday, all SASSA offices become operational on their standard office time.

There are almost 400 offices of SASSA at different locations in the South so that every person in each region can get smooth assistance.

No, all SASSA offices are closed on weekends from Saturday to Sunday, you can only visit on weekdays.

Yes SASSA offices SASSA Official website are there to provide you with any need of assistance.

No, SASSA Official whatsapp number is 082 046 8553 while the contact number for call is 080060 10 11