SASSA Contact Details: Head Offices and Regional Offices
SASSA Contact details are crucial when getting support from SASSA in tough economic situations through various grants. The South African beneficiaries have to be in constant contact with the SASSA channels whether they are offline or online. This is very crucial as to keep an eye on the updates and maintenance of the ongoing grant so that there are no problems and everything’s proceeds smoothly.
There are many queries that can lead to the need of assistance for example if you are applying for an online application or you have to change SASSA phone number or SASSA payment method or any other details, you need to know where to contact. So here are the different channels through which you can contact SASSA
SASSA has extended helping hands to the citizens of all ages through Child grant, Disability grant, old age grant so that no one is left behind
Why should you have SASSA Contact Details?
Whether you are a new applicant or the existing beneficiary contact details are very important. The new applicants have a lot of queries to ask and then the further procedures for which they can have constant queries, here SASSA contact details provides a smooth bridge.
1. SASSA Grant Application and Status
To check the status of your application
To enquire about the documents needed for the application
To report your canceled or declined status
To inform them about your improved financial situation
To inform SASSA if your hospital period extended
To report your changed address, marital status or any other detail
To inform them about a changes in contact number
To find out dates for the grant payments.
2. Grant Payments and Cards Issues
To report missed or wrong grant payments
To report a card that has been lost or stolen or may be damaged.
To change your grant payment method
3. Fraud Reporting
To report any SASSA fraud
It can be incorrect payment or payment not received without any possible error.
4. Complaints and Feedback
To lodge a complaint against SASSA
To give feedback
To provide suggestion if anyone wants
SASSA Contact Details
1. Phone Number
Dial SASSA official number 0800 60 10 11 for any queries related to sassa status check or payment dates
2. SASSA WhatsApp number
SASSA applicants and beneficiaries can use this service to apply for the R350 grant and check their application status quickly and easily. The official SASSA WhatsApp number is 082 046 8553.
3. SASSA Email
For queries: [email protected]
For Complaints: [email protected]
4. SASSA Website:
Visit SASSA Official website sassa.org.za for any application, queries about grants or any update.
5. In-Person
SASSA provides the option of visiting its offices physically also. The employees there assist in any query with documents for submission of these.
6. By-Post
In case someone prefers to mail by post then it needs
Postal Address
Private Bag X55662, ARCADIA, 0083
7. Social Media
Social media channels are not only helpful to update you about all the latest news but you can directly message them on these platforms for any query and you will get a reply from them.
- Twitter: @OfficialSASSA
- Facebook: SASSA
- YouTube: SASSA TV
Be Aware of SASSA Frauds
Keep in mind SASSA services are free of cost; they don’t charge for any service. Also enquire if you are contacting the right SASSA office and employee. It’s advised to keep your personal information secured and don’t trust anyone with the payments. Follow SASSA contact deta
SASSA Working Hours
| Offices Opened | Offices closed |
| 08:00 am | 4:30 pm |
SASSA Head Offices Locations and Contact Details
SASSA Head Office
- Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria.
- Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083.
- Telephone: +27 12 400 2322 (Switchboard).
- Website: SASSA Official Website
Gauteng Regional Office
- Address: 28 Harrison Street, Johannesburg 2000.
- Tel: 011 241 8320.
- Email: [email protected].
Limpopo Regional Office
- Address: 43 Landros Mare Street, Polokwane 0699.
- Tel: 015 291 7509.
- Email: [email protected].
Free State Regional Office
- Address: Cnr St. Andrew Street & Aliwal Street, Bloemfontein.
- Tel: 051 410 8339.
- Email: [email protected].
KwaZulu Natal Regional Office
- Address: 1 Bank Street, Pietermaritzburg 3201.
- Phone Number: 033 846 3324.
- Email: [email protected].
Mpumalanga Regional Office
- Address: 18 Ferreira Street, Nelspruit 1200.
- Phone Number: 013 754 9446.
- Email: [email protected].
North West Regional Office
- Address: 1st Industrial Site, Mahikeng 2735.
- Phone Number: 018 388 4006.
- Email: [email protected]
Northern Cape Regional Office
- Address: Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley 8300.
- Phone Number: 053 802 4919.
- Email: [email protected].
Eastern Cape Regional Office
- Address: BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London.
- Phone Number: 043 707 6335.
- Email: [email protected].
Western Cape Regional Office
- Address: Golden Acre, Adderley Street, Cape Town 8000.
- Phone Number: 021 469 0235.
- Email: [email protected].
Contact Information of Sassa National Managers
Chief Executive Officer (CEO)
- Name: Busisiwe Jacquiline Memela
- Phone: +27 12 400 2455
- Email: [email protected]
Head of Communication
- Name: Mr. Paseka Letsatsi
- Phone: +27 12 400 2000
- Email: [email protected]
Chief Financial Officer (CFO)
- Name: Mr. Tsakeriwa Chauke
- Phone: +27 12 400 2473
- Email: [email protected]
Chief Information Officer (CIO)
- Name: Mr. Abraham Mahlangu
- Phone: +27 12 400 2681
- Email: [email protected]
Executive Manager: Strategy and Business Development
- Name: Ms. Raphaahle Ramokgopa
- Phone: +27 12 400 2027
- Email: [email protected]
Executive Manager: Grants Administration
- Name: Mr. Brenton Van Vrede
- Phone: +27 12 400 0257
- Email: [email protected]
Acting Executive Manager: Corporate Services
- Name: Mr. Mdumiseni Zulu
- Phone: +27 13 754 9383 / +27 12 400 2075
- Email: [email protected]
SASSA Public Holidays
Before you contact SASSA, please check if they are available on that day or not.
| Dates | Public Holidays |
| 1st January | New Year Holiday |
| 21 March | Human Rights Day |
| 29 March | Good Friday |
| 31 March | Easter |
| 1st April | Family Day |
| 27 April | Independence Holiday |
| 1st May | Labors Day |
| 29 May | General Electorate |
| 16 June | Youth Day |
| 17 June | Youth Day Observed |
| 9 August | Women Day |
| 24 September | Heritage Day |
| 16 December | Reconciliation Day |
| 25 December | Christmas Holiday |
| 26 December | Goodwill Day |
Conclusion
SASSA contact details are provided entirely to assist the South African citizens in case of any query issue or complaint they might have. Remember to keep your necessary documents ready for the further procedures to avoid inconvenience or delays.